Contact information

Last updated: September 22, 2026

Get help with your purchase

For sizing questions, delivery updates, and return requests, email info@xoqir.com or call +1 (502) 301-0202. For an existing order, include its number and the email used at checkout so we can locate it. Do not send passwords, full card numbers, or unnecessary identity documents.

Support is available Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PST/PDT), excluding public holidays. Our response target is 24–48 business hours.

Business and address details

Xoqir Store is operated by Xoqir at xoqir.com.

Company, shipping, and authorized return address:
5012 Hickory Hill Drive
La Grange, KY 40031
United States

We have no physical retail store. Shipping and return-receiving locations do not provide walk-in shopping or unapproved parcel drop-offs. Contact us for authorization before sending a return to the address above.

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