Last updated: September 22, 2026
If a part of Xoqir Store makes it difficult for you to shop, we want to help you complete the task. This includes reading a size chart, understanding an item, navigating the cart, or using checkout.
Tell us what you need help with
Email info@xoqir.com or call +1 (502) 301-0202. Our support schedule is Monday–Friday, 9:00 AM–5:00 PM Pacific Time (PST/PDT), excluding public holidays, with a response target of 24–48 business hours.
Share the page or feature involved, what you were trying to do, and how you would like us to reply. Browser or assistive-technology details can help, but are optional; no medical diagnosis is needed.
We work with you to provide accessible information or a practical alternative for the affected task. Never email full card details: we can help you reach an appropriate secure payment process instead.
If the difficulty involves a third-party feature, we can assist and raise it with the provider. Reports also help us identify improvements. This page describes our assistance process and does not claim independent certification of every feature against a particular accessibility standard.